Legal notice

⚖️ Legal Notice

Welcome to Infynex™. By accessing this website, purchasing products, or using any of our services, you acknowledge and agree to the terms, policies, and notices outlined below.

📌 General Information

Infynex™ operates as an online retail brand focused on practical lifestyle and everyday-use products. All content, branding, product descriptions, visuals, and website materials are provided for general informational and commercial purposes only.

We reserve the right to update, modify, suspend, or discontinue any part of the website, services, pricing, or products at any time without prior notice.

🔐 Privacy & Data Protection

Infynex™ respects customer privacy and handles personal information in accordance with the POPIA (Protection of Personal Information Act).

Customer information is collected only for:

  • Order processing
  • Delivery fulfilment
  • Customer support
  • Service communication

We do not sell or intentionally misuse personal information. Reasonable measures are taken to protect customer data and secure transactions.

📦 Product & Service Disclaimer

All products sold by Infynex™ are intended for general consumer use unless otherwise stated.

While we strive to ensure product accuracy, minor differences in colour, finish, dimensions, packaging, or appearance may occur due to manufacturing updates, screen settings, or supplier variations.

Infynex™ does not guarantee uninterrupted availability of products or services.

🚚 Shipping & Delivery Notice

Delivery timeframes provided on the website are estimated and not guaranteed. Delays caused by couriers, customs, weather conditions, logistics disruptions, or external events are outside the control of Infynex™.

Customers are responsible for ensuring that shipping information entered at checkout is accurate and complete.

⚠️ Limitation of Liability

To the maximum extent permitted by applicable law, Infynex™ shall not be held liable for:

  • Indirect or consequential damages
  • Delays in delivery
  • Product misuse or improper handling
  • Losses resulting from incorrect customer information
  • Temporary website interruptions or technical issues

Use of products and services is at the customer’s own discretion and responsibility.

💳 Payments & Security

All payments are processed through secure third-party payment gateways using encrypted systems. Infynex™ does not store complete card or banking details on its servers.

🧠 Intellectual Property

All trademarks, branding, logos, website designs, text, graphics, and visual content displayed on this website remain the intellectual property of Infynex™ unless otherwise stated.

Unauthorized copying, reproduction, resale, or commercial use of website content is strictly prohibited.

🔄 Returns & Consumer Rights

Infynex™ aims to comply with applicable principles of the Consumer Protection Act 68 of 2008. Return and refund eligibility is subject to our official Return Policy and review process.

Fraudulent refund claims, abuse of disputes, or misuse of policies may result in refusal of service or cancellation of future orders.

📍 Governing Use

By using this website, you agree that your use of the site and any related transactions are governed by applicable South African laws and regulations.

📞 Contact

For legal, policy, or support-related inquiries, please contact Infynex™ through the official contact channels provided on our website.