Terms of service

📄 Infynex™ Terms of Service

1. Overview

By accessing or purchasing from Infynex™ (“we”, “us”, “our”), you agree to be bound by these Terms of Service. These terms apply to all users of our website and services.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have consent to use this site. You agree not to use our products for any unlawful or unauthorized purpose.

3. Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or update product specifications without prior notice.

We strive for accuracy, but we do not guarantee that product descriptions, images, or pricing are completely error-free.

4. Pricing & Payments

All prices are listed in your selected currency and may change without notice. We reserve the right to refuse or cancel any order if pricing errors occur.

Payments are securely processed via third-party payment providers. Infynex™ does not store full payment card details.

5. Shipping & Delivery

Delivery times are estimates only. While we aim for 5–12 business days, delays may occur due to logistics, customs, or external factors beyond our control.

Once an order has been shipped, responsibility transfers to the courier service.

6. Returns & Refunds

Returns or refunds are only accepted for damaged, defective, or incorrect items as outlined in our policy.

Change-of-mind returns may not be accepted once an order has been processed or shipped.

All refund requests must include valid proof and comply with our Return Policy.

7. User Responsibilities

You agree to provide accurate billing and shipping information. Infynex™ is not responsible for losses or delays caused by incorrect customer details.

You agree not to misuse our website or attempt fraudulent transactions or disputes.

8. Intellectual Property

All content on this site, including branding, logos, product descriptions, and visuals, is the property of Infynex™ and may not be copied, reproduced, or distributed without permission.

9. Personal Information & Privacy

We collect and process personal data in accordance with the POPIA (Protection of Personal Information Act).

Your information is used solely for order fulfilment, customer service, and communication. We do not sell or misuse customer data.

10. Limitation of Liability

Infynex™ is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

All products are used at the customer’s own discretion and responsibility.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

12. Contact Information

For questions regarding these Terms, please contact our support team via the contact details provided on our website.